Pay real-life customers for honest feedback.We also conducted a meta-analysis of more than 16,000 reviews to calculate an industry customer review average. We read dozens of reviews for each company to see what most impresses (and turns off) customers. It helps us get a feel for what real-life customers experience. We do a top-to-bottom analysis of each company’s website and even call posing as customers. We obtained and analyzed nearly 300 quotes from 7 of the nation’s largest moving container companies over 3 years. follows a six-step process to identify the nation’s best moving container companies:

Impressively, U-Pack’s customer service is so incredible that the company still lands a spot on our Top 5 list.

U-Pack has just struggled more than most. Every company on this list has had some stumbles. U-Pack isn’t the only mover to experience growing pains during the pandemic. We’re concerned that it’s still advertised online. 2 The guarantee would be a huge selling point, but U-Pack no longer offers it. The company still advertises a “100% satisfaction guarantee” that refunds all your transportation fees if it doesn’t deliver your belongings within a two-hour window on the promised date. U-Pack’s website needs a good dose of TLC. Its shining star was the ReloCube, and now it’s missing in action. But U-Pack isn’t (or wasn’t) a trailer delivery company. There’s no decline in quality, and the trailers often cost less than ReloCubes. Now, two-thirds of U-Pack moves (16 of 24 quotes) use trailers instead of ReloCubes. When we analyzed quotes in 2020, virtually all of them were for U-Pack ReloCubes. Technically, the company has only one container size: a U-Pack ReloCube measuring six by seven by eight feet. Now, it takes nearly twice as long (8 to 10 days). U-Pack could deliver your ReloCubes within four to six days before COVID-19. Its average price is now almost $800 more than the competition. U-Pack went from the least to most expensive moving container company during those three years. The difference between U-Pack’s 2020 and current pricing is extreme. U-Pack dropped from first to fourth place in our rankings based on a few red flags: U-Pack has struggled to keep pace with all of the ups and downs associated with the global pandemic. Additionally, you even have the option of storing them in a climate-controlled facility when on-site storage isn’t an option. UNITS containers are made of steel and completely weather-resistant. Although UNITS only offers two different container sizes, they are of the highest quality to ensure your goods remain safe and dry across any climate. We’ve even seen customers who received next-day delivery for their long-distance move. Its customers appreciate both the affordability and helpful customer service that’s available seven days a week. UNITS has the highest customer review scores in the moving container industry that we’ve seen. including the fact that many locations offer specific discounts starting at 10% off, and up to $10,000 included insurance coverage in each quote, which rounds out to some extremely competitive pricing. And despite the fact that UNITS is only available in 37 states at the moment, customers consistently rave about the company for several reasons: But there’s something to be said for seeing your belongings safely tucked away inside a 1-800-PACK-RAT or PODS heavy-duty container.Īlthough PODS is our pick for the number one moving container company, it's clear that UNITS is an obvious customer favorite. Candidly, they all keep your items pretty secure. Your options range from steel to plywood. The best moving container companies let you store your containers either at your home or their company storage warehouses. Companies like U-Pack and PODS that get rave reviews mean that you’re more likely to have a positive moving experience. Few things matter more than what other customers say. Look for a container company that has more than one size or charges only for the space taken up by your belongings. Multiple sizes mean multiple options-and potential savings.

They can also indicate whether a company can keep up with the increased COVID-19 moving demand. Low prices aren’t just good for your pocketbook. Make sure you find one with moving services in your origin and destination cities. Most companies aren’t available nationwide. Here are the most important things to look for when picking a moving container company:

But thats none of my business kermit